Veljko Radan

Email: Veljko.radan@gmail.com

Experienced IT professional with over a decade of experience in system administration, IT consulting, and IT service engineering.

Strong skills in security, network administration, computer hardware, IT management, project management, and cloud computing.

Proven track record of success in implementing and maintaining IT infrastructure, providing training and leadership to teams, and optimizing product offerings.

Possess Microsoft and Fortinet certifications in security, compliance, and identity fundamentals and network security. Expertise in Windows Server, migration from G-Suite to Microsoft 365, setting up networks, and managing Fortigate firewalls.

Skilled in PowerShell scripting, Intune, and AutoPilot in Azure, with experience in both online and hybrid solutions with on-premises environments. Experience with Office365 administration and some sales skills in IT consulting.

Professional Experience

System Support Specialist, Factory Network - Alfa Laval

Sep 2023 - Present

Oversaw the performance of the global Factory Network solution, ensuring optimal service levels.
Built the support team and its processes, managed support tasks, and delved into Factory Network investigations.
Empowered IT/OT teams with training, upgrades, and continuous improvements.
Engaged in constructive follow-ups and training sessions.
Actively contributed to the refinement of the Factory Network solution template.

Senior System Administrator - Midsona AB

Jul 2022 – Sep 2023

Pivotal role in overseeing IT infrastructure across numerous sites in Europe, including Spain, Germany, Denmark, Norway, Finland, and Sweden.
Operated from the central office in Malmö, serving as the second-in-command, directly reporting to the IT manager.
Instrumental in strategic IT planning and hands-on technical execution, including managing and maintaining our VMware environment.

IT Consultant - IXX IT-partner AB

Sep 2021 - Jul 2022

Provided technical support and strategic guidance to clients in various industries.
Managed network infrastructure, streamlined onboarding/offboarding processes, and administered Active Directory and Azure services.
Optimized productivity and collaboration tools for the workforce through Office 365 administration.

IT Service Engineer - Experis

Nov 2012 - Sep 2021

Provided technical support for client computers, printers, servers, and networks across multiple companies including Ericsson, TietoEvry, Akzo Nobel, Kesko K-Rauta, Uniper Barsebäck, Afry, LVMH, and Daiichi Sankyo.

IT Support Technician – Sandvik Svedala

Sep 2008 - Nov 2012

First-line onsite support technician, ensuring seamless functioning of IT infrastructure through comprehensive assistance to users.

Education

IT Security, KY Utbildning - Academia Masters

2006 - 2008

Courses included Public Key Infrastructure (PKI) and TCP/IP.

Certifications

Fortinet Network Security Expert Level 3: Certified Associate, Fortinet (Issued Aug 2021, No Expiration Date)
MS-900 Microsoft 365 Fundamentals
Microsoft SC-900: Security, Compliance, and Identity Fundamentals